FAQs
Carolina Pool Services and Supplies
Do you accept credit cards?
Carolina Pool Services & Supplies accepts most payment methods for our pool services. We welcome debit cards, credit cards, cash, checks, and ACH payments. All major credit cards are accepted.Do you build pools?
We do not construct swimming pools. Our expertise is focused on pool repair services.Do you have a storefront location?
No, our pool services operate without a physical storefront location.Do you work on above-ground pools?
While we do provide limited services for above-ground pools, our focus primarily is on services and supplies for in-ground pools.Can you replace just a pump motor?
Yes, we can replace just a pump motor, though this depends on your specific situation. A consultation with our pool inspector can help determine if this is the optimal solution for your particular needs.Do you install vinyl liners?
While we have the capability to install vinyl liners, we perform these installations infrequently. Our primary focus remains on other specialized pool services.Do you open and close pools?
We provide pool opening and closing services on occasion. Additionally, we specialize in pool repair.Do I have to drain my pool to fix or change the light?
Draining your pool is not necessary for light repair or replacement. Our pool inspector can verify this during assessment of your lighting system.What is your service area (renovations/plaster not included)?
Our guaranteed service area includes the southern portion of Charlotte and locations within a 15-mile radius of zip code 28226. Service availability beyond this area depends on the specific requirements, including pool plastering services.Do you clean pools?
Regular pool maintenance cleaning is not our standard service. However, we specialize in restoring severely neglected pools with significant algae problems or what we classify as "swamp" conditions that require intensive cleaning intervention as part of our pool services.









